LiveKit incident

Investigating reports of elevated API failures in Chicago region

Minor Resolved View vendor source →

LiveKit experienced a minor incident on October 19, 2026 affecting Global Real Time Communication and US Central - Real Time Communication, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2026, 05:02 PM UTC
Resolved
Oct 19, 2026, 05:34 PM UTC
Duration
31m
Detected by Pingoru
Oct 19, 2026, 05:02 PM UTC

Affected components

Global Real Time CommunicationUS Central - Real Time Communication

Update timeline

  1. investigating Oct 19, 2026, 05:02 PM UTC

    We are currently investigating reports of elevated API errors across our services.

  2. monitoring Oct 19, 2026, 05:11 PM UTC

    A fix has been implemented as of 17:00 UTC and we are seeing the errors return back to baseline. We are continuing to monitor before marking this resolved.

  3. resolved Oct 19, 2026, 05:34 PM UTC

    Between 16:35 and 17:03 UTC, Chicago region experienced about 11% failure rates in API errors, failed agent dispatches, and issues connecting to rooms. Room Service APIs called from other regions targeting to a room hosted in Chicago region were also affected during this period. The last related errors occurred at 17:02:42 UTC, and all affected services are operating normally since. We will share a detailed RCA with more information soon.