Listrak incident
Resolved: Product recommendations not displaying for some clients
Notice Vendor's status page →
Resolved on October 27, 2026, affecting Recommendations.
Between approximately 7:20 PM and 8:45 PM ET, some clients using product recommendations may have seen recommendations not load or display blank in place of products. Product recommendations have been restored and are working normally. No client action is required.
Affected components
Recommendations
Update timeline
- resolved Oct 27, 2026, 12:54 AM UTC
Between approximately 7:20 PM and 8:45 PM ET, some clients using product recommendations may have seen recommendations not load or display blank in place of products. Product recommendations have been restored and are working normally. No client action is required.
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