Listrak experienced a minor incident on September 1, 2026 affecting Listrak App, lasting 2h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Listrak App
Update timeline
- investigating Sep 01, 2026, 03:10 PM UTC
Clients may experience degraded performance. We are actively investigating and working to restore normal performance. We will provide an update within 30 minutes.
- monitoring Sep 01, 2026, 03:24 PM UTC
Clients may continue to experience issues with link redirection services and media library access. Performance is improving as services continue to recover. We will provide a final update once fully resolved.
- resolved Sep 01, 2026, 05:30 PM UTC
Our redirection services and media library have been restored and are operating normally.