Resolved after 1 hour 42 minutes, affecting Abandonment and Email Broadcast and 1 more, on September 23, 2025.
All services are fully restored and operational. Please contact Listrak support if you are seeing any other issues with sends or API calls.
Affected components
Update timeline
- investigating Sep 23, 2025, 03:35 PM UTC
We are currently investigating network connectivity issues that are preventing access to the Listrak platform. This is currently preventing users from logging into admin.listrak.com.
- investigating Sep 23, 2025, 03:47 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 23, 2025, 04:17 PM UTC
Network connectivity has been restored, and systems are operational. We will continue to monitor to ensure all sends are processing as expected.
- monitoring Sep 23, 2025, 04:36 PM UTC
All areas of the application are fully restored and scheduled sends are processing. We will continue to monitor to ensure all sends have completed successfully before moving this incident to resolved.
- resolved Sep 23, 2025, 05:17 PM UTC
All services are fully restored and operational. Please contact Listrak support if you are seeing any other issues with sends or API calls.
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