Laserfiche incident

[US] Users May Be Unable to Access Repositories

Major Resolved View vendor source →

Laserfiche experienced a major incident on October 15, 2026 affecting Repository Service and Web Client and 1 more component, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 07:47 PM UTC
Resolved
Oct 15, 2026, 07:53 PM UTC
Duration
6m
Detected by Pingoru
Oct 15, 2026, 07:47 PM UTC

Affected components

Repository ServiceWeb ClientPublic PortalMobileDirect Share

Update timeline

  1. investigating Oct 15, 2026, 07:47 PM UTC

    We are investigating an issue affecting US users who may be unable to access a subset of Laserfiche repositories. We will provide an update as more information becomes available.

  2. resolved Oct 15, 2026, 07:53 PM UTC

    This incident has been resolved.