Kustom incident

Issue with Token Service Charging

Notice Resolved View vendor source →

Kustom experienced a notice incident on June 10, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 11:28 AM UTC
Resolved
Jun 10, 2026, 11:28 AM UTC
Duration
—
Detected by Pingoru
Jun 10, 2026, 11:28 AM UTC

Update timeline

  1. resolved Jun 10, 2026, 11:28 AM UTC

    Between 13:04 and 13:07 CEST on June 10, 2026, a credential rotation in the Token Service caused a ~3-minute window where token-based charges were unavailable, returning 404 errors. Merchants with retry logic in place were able to recover automatically. The issue has been resolved and charging is operating normally.