Kustom experienced a minor incident on March 23, 2026 affecting Checkout, lasting 1h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Checkout
Update timeline
- identified Mar 23, 2026, 11:58 AM UTC
Our service provider Signicat is currently experiencing an outage affecting all Signicat services. This may impact identification and signing flows powered by Signicat, including BankID. More information is available on https://status.signicat.com/ We will provide updates as more information becomes available.
- resolved Mar 23, 2026, 01:18 PM UTC
The service disruption at Signicat has now been resolved. Identification and signing flows are functioning normally again.