Kushki incident

Intermitencia Card Processor Kushki ACQ (MX) - BANORTE

Minor Resolved View vendor source →

Kushki experienced a minor incident on May 25, 2026 affecting Kushki ACQ (MX), lasting 3h 39m. The incident has been resolved; the full update timeline is below.

Started
May 25, 2026, 08:10 AM UTC
Resolved
May 25, 2026, 11:49 AM UTC
Duration
3h 39m
Detected by Pingoru
May 25, 2026, 08:10 AM UTC

Affected components

Kushki ACQ (MX)

Update timeline

  1. investigating May 25, 2026, 08:10 AM UTC

    Se observa un incremento de rechazos por el causal “Reserved for private use or Bad Track Data” con el emisor. Se ha escalado el caso al procesador para validación. Se mantiene en monitoreo.

  2. resolved May 25, 2026, 11:49 AM UTC

    Se evidencia estabilidad para el emisor acorde al histórico, El procesador ha confirmado estabilidad en los servicios del emisor por lo que se da por finalizado el incidente. Se mantiene en monitoreo.