Kushki incident

Intermitencia Transfer Processor ACH/PSE (CO) - Banco Ualá

Minor Resolved View vendor source →

Kushki experienced a minor incident on May 12, 2026 affecting ACH (CO), lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 08:46 PM UTC
Resolved
May 13, 2026, 12:05 AM UTC
Duration
3h 18m
Detected by Pingoru
May 12, 2026, 08:46 PM UTC

Affected components

ACH (CO)

Update timeline

  1. investigating May 12, 2026, 08:46 PM UTC

    Se observa un incremento de rechazos para la entidad Banco UALÁ por el causal “FAILED”. Se ha reportado el caso al procesador para sus respectivas validaciones. Nos mantenemos en monitoreo y cualquier novedad se informará de manera oportuna.

  2. resolved May 13, 2026, 12:05 AM UTC

    Se observa estabilidad con la entidad. Por ello, se da por cerrada la novedad.