Kushki incident

Intermitencia Transfer Processor ACH/PSE (CO) - Nequi

Minor Resolved View vendor source →

Kushki experienced a minor incident on April 8, 2026 affecting ACH (CO), lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 07:33 PM UTC
Resolved
Apr 08, 2026, 08:07 PM UTC
Duration
33m
Detected by Pingoru
Apr 08, 2026, 07:33 PM UTC

Affected components

ACH (CO)

Update timeline

  1. investigating Apr 08, 2026, 07:33 PM UTC

    Se evidencia un incremento de rechazos para el Banco Nequi. Se ha escalado el caso al procesador para sus respectivas validaciones. Se mantiene en monitoreo y cualquier novedad se estará informando.

  2. resolved Apr 08, 2026, 08:07 PM UTC

    Se observa estabilidad con la entidad. Se da por cerrada la novedad.