Kushki incident

Intermitencia Card Processor Kushki ACQ (MX) - BANCOPPEL

Kushki experienced a notice incident on May 4, 2026 affecting Kushki ACQ (MX), lasting 35m. The incident has been resolved; the full update timeline is below.

Started: May 04, 2026, 08:46 PM UTC
Resolved: May 04, 2026, 09:22 PM UTC
Duration: 35m
Detected by Pingoru: May 04, 2026, 08:46 PM UTC

Affected components

Kushki ACQ (MX)

Update timeline

identified May 04, 2026, 08:46 PM UTC

Se evidencia un leve incremento de rechazos para el emisor BANCOPPEL. Se escala el caso con PROSA para sus respectivas validaciones. Se mantiene en monitoreo y cualquier novedad se informará de manera oportuna.
resolved May 04, 2026, 09:22 PM UTC

Se ha mantenido en monitoreo, y el flujo se ha normalizado. Se da por cerrada la novedad.