Kushki incident

Intermitencia Transfer Processor ACH/PSE (CO) - Nequi

Minor Resolved View vendor source →

Kushki experienced a minor incident on May 2, 2026 affecting ACH (CO), lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2026, 05:04 PM UTC
Resolved
May 02, 2026, 06:12 PM UTC
Duration
1h 8m
Detected by Pingoru
May 02, 2026, 05:04 PM UTC

Affected components

ACH (CO)

Update timeline

  1. investigating May 02, 2026, 05:04 PM UTC

    Se observa aumento de rechazos por “NOT_AUTHORIZED” con el emisor. Se mantiene en monitoreo y cualquier novedad se informará oportunamente.

  2. resolved May 02, 2026, 06:12 PM UTC

    Se observa estabilidad con la entidad. Por ello, se da por cerrada la novedad.