Kore.ai incident

US Region - Observing Intermittent timeout errors with the Orchestrator /GPT Module

Minor Ongoing View vendor source →

Kore.ai is currently experiencing a minor incident affecting Bot Builder, which began 7 min ago. The vendor's full update timeline is below.

Started
May 21, 2026, 01:04 PM UTC
Resolved
Ongoing
Duration
● 6m
Detected by Pingoru
May 21, 2026, 01:04 PM UTC

Affected components

Bot Builder

Update timeline

  1. identified May 21, 2026, 01:04 PM UTC

    We are currently investigating intermittent timeout errors impacting the Orchestrator / GPT Module. We understand this may be affecting customer experience and appreciate your patience while our teams work to resolve the issue. A fix is currently in progress, and we will continue to share updates as more information becomes available. We apologise for the incovenience caused. Please note: This is not a full outage, and services remain partially operational.