Knock App incident

Sockets service impaired

Ongoing since 11:30 PM UTC, affecting In-app feeds and guides.

identified Oct 30, 2026, 12:01 AM UTC

We've identified the issue with the service and are actively working on a fix.

Started
Oct 29, 2026, 11:30 PM UTC
Resolved
Ongoing
Duration
● 39m
Detected by Pingoru
Oct 29, 2026, 11:30 PM UTC

Affected components

In-app feeds and guides

Update timeline

  1. investigating Oct 29, 2026, 11:30 PM UTC

    New connections to in-app feeds and guides may be failing when connecting to api.knock.app. We are investigating and working on restoring service. Normal API operations and notification delivery remain unaffected.

  2. identified Oct 30, 2026, 12:01 AM UTC

    We've identified the issue with the service and are actively working on a fix.

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