Resolved after 33 minutes, affecting Europe and North America, on January 28, 2026.
Service in the EU has been restored as well. We are monitoring the system but service should now be fully restored.
Affected components
Update timeline
- investigating Jan 28, 2026, 03:57 AM UTC
We are currently experiencing a degradation impacting Klarna Payments, more specifically the OSM API. We are working to restore the service as soon as possible. Thank you for your patience.
- identified Jan 28, 2026, 03:59 AM UTC
We have identified the issue and is working on a fix for this. Thank you for your patience.
- identified Jan 28, 2026, 04:05 AM UTC
The issue should now, since 04:56 CET, be resolved in the NA region. We have identified as similar degradation for the EU region as well. We are working on restoring full service in EU as well.
- identified Jan 28, 2026, 04:05 AM UTC
The service has been restored in the US, the service should be restored soon in the EU.
- monitoring Jan 28, 2026, 04:11 AM UTC
Service in the EU has been restored as well. We are monitoring the system but service should now be fully restored.
- resolved Jan 28, 2026, 04:30 AM UTC
This incident has been resolved.
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