Klarna incident

Merchant VCN Shopping payments degradation in the US

Resolved after 55 minutes, affecting North America, on November 9, 2026.

identified Nov 09, 2026, 06:55 AM UTC

We have identified the issue and are working on restoring the service. Thank you for your patience.

Started
Nov 09, 2026, 06:29 AM UTC
Resolved
Nov 09, 2026, 07:25 AM UTC
Duration
55m
Detected by Pingoru
Nov 09, 2026, 06:29 AM UTC

Affected components

North America

Update timeline

  1. investigating Nov 09, 2026, 06:29 AM UTC

    We are currently experiencing issues with Merchant VCN Shopping in the US . We are working to restore the service as soon as possible. Thank you for your patience.

  2. identified Nov 09, 2026, 06:55 AM UTC

    We have identified the issue and are working on restoring the service. Thank you for your patience.

  3. resolved Nov 09, 2026, 07:25 AM UTC

    This incident has been resolved.

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