Kaseya incident
Datto SaaS Protection - Backup performance degradation for various services on pod multiple pods
Resolved after 1 day 20 hours, on July 11, 2026.
A fix has been implemented and we are monitoring the results. Several pods have shows signs of improvement.
Update timeline
- investigating Jul 11, 2026, 04:07 PM UTC
We are aware of a problem where some customers across multiple pods are experiencing backup performance degradation for various services. The affected pods and services are listed below. 'gbe2-pod-0' - SharePoint 'gbe2-pod-1' - SharePoint 'use1-pod-4' - SharePoint The Kaseya R&D Team is actively Investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring Jul 12, 2026, 12:13 PM UTC
A fix has been implemented and we are monitoring the results. Several pods have shows signs of improvement.
- resolved Jul 13, 2026, 12:26 PM UTC
This incident has been resolved.
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