Kaseya incident

Datto Endpoint Backup for PC - Cloud Siris 296721 - US East - Degraded Cloud Operations

Minor Resolved View vendor source →

Kaseya experienced a minor incident on October 5, 2026, lasting 20h 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2026, 07:25 PM UTC
Resolved
Oct 06, 2026, 03:41 PM UTC
Duration
20h 15m
Detected by Pingoru
Oct 05, 2026, 07:25 PM UTC

Update timeline

  1. investigating Oct 05, 2026, 07:25 PM UTC

    We are aware of a problem where Datto Endpoint Backup for PC users hosted on Cloud Siris 296721 in the US East region can experience degraded backup performance. The Kaseya R&D Team is currently investigating the issue and working towards a resolution. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

  2. monitoring Oct 06, 2026, 12:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 06, 2026, 03:41 PM UTC

    This incident has been resolved.