Kaseya incident
Datto RMM (Syrah)-- Datto RMM Agent Detected as Malware Post 15.1.0
Resolved after 3 days 13 hours, on July 31, 2026.
We have reached out and shared the necessary technical indicators with our third party contact and have received confirmation that corrective actions have been implemented on their side. Based on the information provided to us, the issue should no longer occur with the current version of the agent. We will continue to closely monitor the situation and provide additional updates if necessary. Thank you for your patience and understanding.
Update timeline
- investigating Jul 31, 2026, 02:27 AM UTC
Antimalware suites are flagging the Datto RMM Agent update from 15.1.0 as malicious and raising alerts causing Partner distress.
- investigating Jul 31, 2026, 04:25 PM UTC
Our R&D team is continuing its investigation into this issue and is working closely with a third-party provider to assist in identifying the root cause and resolution.
- monitoring Jul 31, 2026, 06:43 PM UTC
We have reached out and shared the necessary technical indicators with our third party contact and have received confirmation that corrective actions have been implemented on their side. Based on the information provided to us, the issue should no longer occur with the current version of the agent. We will continue to closely monitor the situation and provide additional updates if necessary. Thank you for your patience and understanding.
- resolved Aug 03, 2026, 04:04 PM UTC
This incident has been resolved.
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