Kaleyra Outage History

Kaleyra is up right now

Kaleyra had 33 outages in the last 2 years totaling 953h 30m of downtime — averaging 1.4 incidents per month.

There were 33 Kaleyra outages since June 10, 2025 totaling 953h 30m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.kaleyra.com

Major April 16, 2026

Planned Merging Activity for Airtel Pune (2047132870)

Detected by Pingoru
Apr 16, 2026, 01:06 AM UTC
Resolved
Apr 16, 2026, 01:45 AM UTC
Duration
39m
Affected: Rest of MaharashtraRest of Maharashtra
Timeline · 2 updates
  1. investigating Apr 16, 2026, 01:06 AM UTC

    Planned merging activity for Airtel Pune (20 47132870), We expect all incoming and outgoing services to be intermittently interrupted for all customers who uses DID in Pilot Number (20 47132870). This is a Business-Critical activity to ensure high reliability and flexibility in scaling.

  2. resolved Apr 16, 2026, 01:45 AM UTC

    The scheduled maintenance has been completed.

Read the full incident report →

Critical January 22, 2026

Observing Call connectivity issue from Chennai - series(444289*********)

Detected by Pingoru
Jan 22, 2026, 09:44 AM UTC
Resolved
Jan 22, 2026, 10:02 AM UTC
Duration
18m
Affected: Tamil NaduTamil Nadu
Timeline · 2 updates
  1. investigating Jan 22, 2026, 09:44 AM UTC

    Observing Call connectivity issue from Chennai - series(444289*********) Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.

  2. resolved Jan 22, 2026, 10:02 AM UTC

    Issues are resolved.

Read the full incident report →

Major November 14, 2025

Observing Call connectivity issue UP west - 12068XXXXX

Detected by Pingoru
Nov 14, 2025, 10:41 AM UTC
Resolved
Nov 15, 2025, 04:55 AM UTC
Duration
18h 14m
Affected: Uttar Pradesh (West)Uttar Pradesh (West)
Timeline · 2 updates
  1. investigating Nov 14, 2025, 10:41 AM UTC

    Observing Call connectivity issue UP west - 12068XXXXX Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.

  2. resolved Nov 15, 2025, 04:55 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 30, 2025

Maintenance activity in {Gujarat} Location

Detected by Pingoru
Oct 30, 2025, 05:47 PM UTC
Resolved
Oct 31, 2025, 05:04 AM UTC
Duration
11h 16m
Affected: GujaratGujarat
Timeline · 2 updates
  1. investigating Oct 30, 2025, 05:47 PM UTC

    Hi Team, There is a planned maintenance activity in {Gujarat} location. Start time: 11:00 PM End time: 1:00 AM During the activity window, there may be an impact on the call connectivity.

  2. resolved Oct 31, 2025, 05:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 30, 2025

Observing Call connectivity issue from Pune - 20673XXXXX

Detected by Pingoru
Oct 30, 2025, 08:58 AM UTC
Resolved
Oct 31, 2025, 07:14 AM UTC
Duration
22h 16m
Affected: Rest of MaharashtraRest of Maharashtra
Timeline · 2 updates
  1. investigating Oct 30, 2025, 08:58 AM UTC

    Observing Call connectivity issue from Pune - 20673XXXXX Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.

  2. resolved Oct 31, 2025, 07:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 21, 2025

Observing Call connectivity issue from Bihar - 61240XXXXX

Detected by Pingoru
Oct 21, 2025, 06:01 AM UTC
Resolved
Oct 23, 2025, 08:08 AM UTC
Duration
2d 2h
Affected: BiharBihar
Timeline · 2 updates
  1. investigating Oct 21, 2025, 06:01 AM UTC

    Observing Call connectivity issue from Bihar - 61240XXXXX Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.

  2. resolved Oct 23, 2025, 08:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 30, 2025

Observing Call connectivity issue from westbangal - 33681XXXXX

Detected by Pingoru
Sep 30, 2025, 04:25 AM UTC
Resolved
Oct 01, 2025, 02:56 AM UTC
Duration
22h 30m
Affected: West BengalWest Bengal
Timeline · 2 updates
  1. investigating Sep 30, 2025, 04:25 AM UTC

    Observing Call connectivity issue from west bangal - 33681XXXXX Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.

  2. resolved Oct 01, 2025, 02:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 30, 2025

Observing Call connectivity issue from -Orissa 67467XXXXX

Detected by Pingoru
Sep 30, 2025, 04:24 AM UTC
Resolved
Oct 01, 2025, 02:56 AM UTC
Duration
22h 32m
Affected: GujaratOdisha
Timeline · 2 updates
  1. investigating Sep 30, 2025, 04:24 AM UTC

    Observing Call connectivity issue from -Orissa 67467XXXXX Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.

  2. resolved Oct 01, 2025, 02:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 30, 2025

Observing Call connectivity issue from Bihar - 61267XXXXX

Detected by Pingoru
Sep 30, 2025, 04:22 AM UTC
Resolved
Oct 01, 2025, 02:56 AM UTC
Duration
22h 34m
Affected: BiharBihar
Timeline · 2 updates
  1. investigating Sep 30, 2025, 04:22 AM UTC

    Observing Call connectivity issue from Bihar - 61267XXXXX Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.

  2. resolved Oct 01, 2025, 02:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 22, 2025

Promotional Outbound Calls Affected - Airtel

Detected by Pingoru
Sep 22, 2025, 07:03 AM UTC
Resolved
Sep 22, 2025, 01:11 PM UTC
Duration
6h 8m
Affected: Promotional Voice Services
Timeline · 2 updates
  1. identified Sep 22, 2025, 07:03 AM UTC

    We are investigating issue with Promotional Outbound Calls, currently team is coordinating with the operator to resolve the issue.

  2. resolved Sep 22, 2025, 01:11 PM UTC

    This issue stands resolved after updating the configuration.

Read the full incident report →

Major September 20, 2025

Observing Call connectivity issue from Noida - 12064XXXXX

Detected by Pingoru
Sep 20, 2025, 07:20 PM UTC
Resolved
Sep 22, 2025, 06:54 AM UTC
Duration
1d 11h
Affected: Uttar Pradesh (West)Uttar Pradesh (West)
Timeline · 2 updates
  1. investigating Sep 20, 2025, 07:20 PM UTC

    Observing Call connectivity issue from Rajasthan - series120649XXXXX Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.

  2. resolved Sep 22, 2025, 06:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 20, 2025

Maintenance activity in {UP-west} Location

Detected by Pingoru
Sep 20, 2025, 03:52 PM UTC
Resolved
Sep 22, 2025, 06:54 AM UTC
Duration
1d 15h
Affected: Uttar Pradesh (West)Uttar Pradesh (West)
Timeline · 2 updates
  1. investigating Sep 20, 2025, 03:52 PM UTC

    Hi Team, There is a planned maintenance activity in {#Region#} location. Start time: 20/09/2025 -09: 15 PM End time:21/09/2025 - 6:00 PM During the activity window, there may be an impact on the call connectivity.

  2. resolved Sep 22, 2025, 06:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 12, 2025

Observing Call connectivity issue from Westbangal - 33681xxxxx

Detected by Pingoru
Sep 12, 2025, 05:57 AM UTC
Resolved
Sep 12, 2025, 10:26 AM UTC
Duration
4h 29m
Affected: West Bengal
Timeline · 2 updates
  1. investigating Sep 12, 2025, 05:57 AM UTC

    Observing Call connectivity issue from Westbangal - 33681xxxxx Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.

  2. resolved Sep 12, 2025, 10:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 4, 2025

Maintenance activity in Kolkata Location- 334081****

Detected by Pingoru
Sep 04, 2025, 03:52 PM UTC
Resolved
Sep 04, 2025, 06:01 PM UTC
Duration
2h 8m
Affected: West BengalWest Bengal
Timeline · 2 updates
  1. investigating Sep 04, 2025, 03:52 PM UTC

    Hi Team, Maintenance activity in Kolkata Location- 334081**** Start time: 9:00 PM 04-09-2025 End time: 1:00 AM 05-09-2025 During the activity window, there may be an impact on the call connectivity.

  2. resolved Sep 04, 2025, 06:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 4, 2025

PRI to SIP Migration in Kolkata

Detected by Pingoru
Sep 04, 2025, 03:42 PM UTC
Resolved
Sep 04, 2025, 06:01 PM UTC
Duration
2h 19m
Affected: West BengalWest Bengal
Timeline · 4 updates
  1. investigating Sep 04, 2025, 03:42 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 04, 2025, 03:43 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 04, 2025, 03:49 PM UTC

    We are continuing to investigate this issue.

  4. resolved Sep 04, 2025, 06:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 3, 2025

Maintenance activity in Haryana Location- 124637*****

Detected by Pingoru
Sep 03, 2025, 05:53 PM UTC
Resolved
Sep 03, 2025, 06:21 PM UTC
Duration
27m
Affected: HaryanaHaryana
Timeline · 2 updates
  1. investigating Sep 03, 2025, 05:53 PM UTC

    Hi Team, Maintenance activity in Haryana Location- 124637***** Start time: 10:00 PM End time: 1:00 AM During the activity window, there may be an impact on the call connectivity.

  2. resolved Sep 03, 2025, 06:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 23, 2025

Observing Call connectivity issue from Delhi - series[11407XXXXX]

Detected by Pingoru
Aug 23, 2025, 07:50 AM UTC
Resolved
Aug 26, 2025, 07:47 AM UTC
Duration
2d 23h
Affected: New DelhiNew Delhi
Timeline · 2 updates
  1. investigating Aug 23, 2025, 07:50 AM UTC

    Observing Call connectivity issue from Delhi - series[11407XXXXX] Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.

  2. resolved Aug 26, 2025, 07:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 19, 2025

Maintenance PRI to SIP migration activity in {Bangalore} Location - 80490******

Detected by Pingoru
Aug 19, 2025, 03:26 PM UTC
Resolved
Aug 19, 2025, 05:47 PM UTC
Duration
2h 21m
Affected: KarnatakaKarnataka
Timeline · 2 updates
  1. investigating Aug 19, 2025, 03:26 PM UTC

    Hi Team, Planned Maintenance PRI to SIP migartion activity in {Bangalore} Location - 80490****** Start time: 09:00 PM - 19-08-2025 End time: 01:00 AM - 20-08-2025 During the activity window, there may be an impact on the call connectivity.

  2. resolved Aug 19, 2025, 05:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 12, 2025

Observing Call connectivity issue from Gujrat- series(794910***********)

Detected by Pingoru
Aug 12, 2025, 10:00 AM UTC
Resolved
Aug 12, 2025, 10:09 AM UTC
Duration
8m
Affected: GujaratGujarat
Timeline · 2 updates
  1. investigating Aug 12, 2025, 10:00 AM UTC

    Observing Call connectivity issue from Gujrat- series(794910***********) Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.

  2. resolved Aug 12, 2025, 10:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 12, 2025

Observing Call connectivity issue from gujarat - 79491XXXXX

Detected by Pingoru
Aug 12, 2025, 10:00 AM UTC
Resolved
Aug 23, 2025, 11:25 AM UTC
Duration
11d 1h
Affected: GujaratGujarat
Timeline · 2 updates
  1. investigating Aug 12, 2025, 10:00 AM UTC

    Observing Call connectivity issue from gujarat - 79491XXXXX Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.

  2. resolved Aug 23, 2025, 11:25 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 9, 2025

Observing Call connectivity issue from gujarat - 79482XXXXX

Detected by Pingoru
Aug 09, 2025, 08:57 AM UTC
Resolved
Aug 23, 2025, 11:24 AM UTC
Duration
14d 2h
Affected: GujaratGujarat
Timeline · 2 updates
  1. investigating Aug 09, 2025, 08:57 AM UTC

    Observing Call connectivity issue from gujarat - 79482XXXXX Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.

  2. resolved Aug 23, 2025, 11:24 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 4, 2025

Observing Call connectivity issue from Jaipur - (14147220***)

Detected by Pingoru
Aug 04, 2025, 03:34 PM UTC
Resolved
Aug 04, 2025, 06:27 PM UTC
Duration
2h 53m
Affected: RajasthanRajasthan
Timeline · 2 updates
  1. investigating Aug 04, 2025, 03:34 PM UTC

    Observing Call connectivity issue from Jaipur - (14147220***) Working with the operator team to resolve the same- 9:00 PM Will keep you posted as soon as we have an update- 11:00 PM- 04-08-2025

  2. resolved Aug 04, 2025, 06:27 PM UTC

    This incident has been resolved.

Read the full incident report →