Kaleyra incident

Maintenance activity in {UP-west} Location

Major Resolved View vendor source →

Kaleyra experienced a major incident on September 20, 2025 affecting Uttar Pradesh (West) and Uttar Pradesh (West), lasting 1d 15h. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2025, 03:52 PM UTC
Resolved
Sep 22, 2025, 06:54 AM UTC
Duration
1d 15h
Detected by Pingoru
Sep 20, 2025, 03:52 PM UTC

Affected components

Uttar Pradesh (West)Uttar Pradesh (West)

Update timeline

  1. investigating Sep 20, 2025, 03:52 PM UTC

    Hi Team, There is a planned maintenance activity in {#Region#} location. Start time: 20/09/2025 -09: 15 PM End time:21/09/2025 - 6:00 PM During the activity window, there may be an impact on the call connectivity.

  2. resolved Sep 22, 2025, 06:54 AM UTC

    This incident has been resolved.