Kaleyra incident

Maintenance PRI to SIP migration activity in {Bangalore} Location - 80490******

Critical Resolved View vendor source →

Kaleyra experienced a critical incident on August 19, 2025 affecting Karnataka and Karnataka, lasting 2h 21m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2025, 03:26 PM UTC
Resolved
Aug 19, 2025, 05:47 PM UTC
Duration
2h 21m
Detected by Pingoru
Aug 19, 2025, 03:26 PM UTC

Affected components

KarnatakaKarnataka

Update timeline

  1. investigating Aug 19, 2025, 03:26 PM UTC

    Hi Team, Planned Maintenance PRI to SIP migartion activity in {Bangalore} Location - 80490****** Start time: 09:00 PM - 19-08-2025 End time: 01:00 AM - 20-08-2025 During the activity window, there may be an impact on the call connectivity.

  2. resolved Aug 19, 2025, 05:47 PM UTC

    This incident has been resolved.