Kaleyra incident

Observing Call connectivity issue UP west - 12068XXXXX

Major Resolved View vendor source →

Kaleyra experienced a major incident on November 14, 2025 affecting Uttar Pradesh (West) and Uttar Pradesh (West), lasting 18h 14m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2025, 10:41 AM UTC
Resolved
Nov 15, 2025, 04:55 AM UTC
Duration
18h 14m
Detected by Pingoru
Nov 14, 2025, 10:41 AM UTC

Affected components

Uttar Pradesh (West)Uttar Pradesh (West)

Update timeline

  1. investigating Nov 14, 2025, 10:41 AM UTC

    Observing Call connectivity issue UP west - 12068XXXXX Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.

  2. resolved Nov 15, 2025, 04:55 AM UTC

    This incident has been resolved.