Kaleyra incident

Observing Call connectivity issue from Chennai - series(444289*********)

Critical Resolved View vendor source →

Kaleyra experienced a critical incident on January 22, 2026 affecting Tamil Nadu and Tamil Nadu, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2026, 09:44 AM UTC
Resolved
Jan 22, 2026, 10:02 AM UTC
Duration
18m
Detected by Pingoru
Jan 22, 2026, 09:44 AM UTC

Affected components

Tamil NaduTamil Nadu

Update timeline

  1. investigating Jan 22, 2026, 09:44 AM UTC

    Observing Call connectivity issue from Chennai - series(444289*********) Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.

  2. resolved Jan 22, 2026, 10:02 AM UTC

    Issues are resolved.