Kaleyra incident

PRI to SIP Migration in Kolkata

Critical Resolved View vendor source →

Kaleyra experienced a critical incident on September 4, 2025 affecting West Bengal and West Bengal, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2025, 03:42 PM UTC
Resolved
Sep 04, 2025, 06:01 PM UTC
Duration
2h 19m
Detected by Pingoru
Sep 04, 2025, 03:42 PM UTC

Affected components

West BengalWest Bengal

Update timeline

  1. investigating Sep 04, 2025, 03:42 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 04, 2025, 03:43 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 04, 2025, 03:49 PM UTC

    We are continuing to investigate this issue.

  4. resolved Sep 04, 2025, 06:01 PM UTC

    This incident has been resolved.