Kaleyra incident

Maintenance activity in Kolkata Location- 334081****

Critical Resolved View vendor source →

Kaleyra experienced a critical incident on September 4, 2025 affecting West Bengal and West Bengal, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2025, 03:52 PM UTC
Resolved
Sep 04, 2025, 06:01 PM UTC
Duration
2h 8m
Detected by Pingoru
Sep 04, 2025, 03:52 PM UTC

Affected components

West BengalWest Bengal

Update timeline

  1. investigating Sep 04, 2025, 03:52 PM UTC

    Hi Team, Maintenance activity in Kolkata Location- 334081**** Start time: 9:00 PM 04-09-2025 End time: 1:00 AM 05-09-2025 During the activity window, there may be an impact on the call connectivity.

  2. resolved Sep 04, 2025, 06:01 PM UTC

    This incident has been resolved.