Kaleyra incident

Observing Call connectivity issue from Westbangal - 33681xxxxx

Major Resolved View vendor source →

Kaleyra experienced a major incident on September 12, 2025 affecting West Bengal, lasting 4h 29m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2025, 05:57 AM UTC
Resolved
Sep 12, 2025, 10:26 AM UTC
Duration
4h 29m
Detected by Pingoru
Sep 12, 2025, 05:57 AM UTC

Affected components

West Bengal

Update timeline

  1. investigating Sep 12, 2025, 05:57 AM UTC

    Observing Call connectivity issue from Westbangal - 33681xxxxx Working with the operator team to resolve the same. Will keep you posted as soon as we have an update.

  2. resolved Sep 12, 2025, 10:26 AM UTC

    This incident has been resolved.