Justworks incident

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Major Resolved View vendor source →

Justworks experienced a major incident on August 15, 2025 affecting Justworks Payroll Platform and Justworks Platform, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2025, 07:13 PM UTC
Resolved
Aug 15, 2025, 07:40 PM UTC
Duration
26m
Detected by Pingoru
Aug 15, 2025, 07:13 PM UTC

Affected components

Justworks Payroll PlatformJustworks Platform

Update timeline

  1. investigating Aug 15, 2025, 07:13 PM UTC

    We are currently investigating an issue with customers navigating to parts of our product. Our team is working to identify the issue and we will share an update on a resolution time soon.

  2. monitoring Aug 15, 2025, 07:27 PM UTC

    We are seeing pages return to normal and customers are able to access the product.

  3. resolved Aug 15, 2025, 07:40 PM UTC

    This incident has been resolved.