Justworks incident

We are experiencing issues with various parts of our platform.

Major Resolved View vendor source →

Justworks experienced a major incident on January 12, 2026 affecting Justworks Payroll Platform and Justworks Platform, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2026, 10:47 PM UTC
Resolved
Jan 12, 2026, 11:34 PM UTC
Duration
46m
Detected by Pingoru
Jan 12, 2026, 10:47 PM UTC

Affected components

Justworks Payroll PlatformJustworks Platform

Update timeline

  1. investigating Jan 12, 2026, 10:47 PM UTC

    Customers may hit an error when attempting to log in to their accounts as well as when trying to access features such as documents and invoices. We are investigating the issue.

  2. monitoring Jan 12, 2026, 11:10 PM UTC

    We are seeing recovery across various features and restored ability to log in. We are still monitoring.

  3. resolved Jan 12, 2026, 11:34 PM UTC

    This incident has been resolved.