Justworks incident

We are investigating an issue with customers being able to access portions of Justworks

Major Resolved View vendor source →

Justworks experienced a major incident on February 18, 2026 affecting Justworks Payroll Platform and Justworks Platform, lasting 4h 40m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2026, 05:34 PM UTC
Resolved
Feb 18, 2026, 10:15 PM UTC
Duration
4h 40m
Detected by Pingoru
Feb 18, 2026, 05:34 PM UTC

Affected components

Justworks Payroll PlatformJustworks Platform

Update timeline

  1. investigating Feb 18, 2026, 05:34 PM UTC

    We are currently investigating an issue with customers being able to access parts of the Justworks product

  2. monitoring Feb 18, 2026, 06:38 PM UTC

    We are seeing service return as expected and are monitoring results.

  3. resolved Feb 18, 2026, 10:15 PM UTC

    This incident has been resolved.