Justworks incident
Justworks Payroll customers are unable to access their accounts
Justworks experienced a major incident on March 12, 2026 affecting Justworks Payroll Platform, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
Justworks Payroll Platform
Update timeline
- investigating Mar 12, 2026, 02:07 AM UTC
We are currently investigating an issue with Justworks Payroll customers being able to access their accounts
- identified Mar 12, 2026, 02:46 AM UTC
We've identified the issue and are implementing a fix.
- resolved Mar 12, 2026, 03:01 AM UTC
This incident has been resolved.