Justworks incident

We are experiencing an issue with our platform and sections are not loading

Resolved after 26 minutes, affecting Justworks Payroll Platform and Justworks Platform, on August 15, 2025.

monitoring Aug 15, 2025, 07:27 PM UTC

We are seeing pages return to normal and customers are able to access the product.

Started
Aug 15, 2025, 07:13 PM UTC
Resolved
Aug 15, 2025, 07:40 PM UTC
Duration
26m
Detected by Pingoru
Aug 15, 2025, 07:13 PM UTC

Affected components

Justworks Payroll PlatformJustworks Platform

Update timeline

  1. investigating Aug 15, 2025, 07:13 PM UTC

    We are currently investigating an issue with customers navigating to parts of our product. Our team is working to identify the issue and we will share an update on a resolution time soon.

  2. monitoring Aug 15, 2025, 07:27 PM UTC

    We are seeing pages return to normal and customers are able to access the product.

  3. resolved Aug 15, 2025, 07:40 PM UTC

    This incident has been resolved.

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