Justworks incident

We are investigating an issue with customers being able to access Justworks

Critical Resolved View vendor source →

Justworks experienced a critical incident on January 31, 2026 affecting Justworks Payroll Platform and Justworks Platform, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2026, 05:53 PM UTC
Resolved
Jan 31, 2026, 06:13 PM UTC
Duration
20m
Detected by Pingoru
Jan 31, 2026, 05:53 PM UTC

Affected components

Justworks Payroll PlatformJustworks Platform

Update timeline

  1. investigating Jan 31, 2026, 05:53 PM UTC

    Justworks and Justworks Payroll customers are unable to access the site

  2. monitoring Jan 31, 2026, 06:07 PM UTC

    Justworks and Justworks Payroll are back online and we are monitoring

  3. resolved Jan 31, 2026, 06:13 PM UTC

    This incident has been resolved.