Justworks incident

Customers are not able to access their Justworks accounts

Critical Resolved View vendor source →

Justworks experienced a critical incident on January 30, 2026 affecting Justworks Payroll Platform and Justworks Platform, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2026, 01:09 AM UTC
Resolved
Jan 30, 2026, 02:36 AM UTC
Duration
1h 27m
Detected by Pingoru
Jan 30, 2026, 01:09 AM UTC

Affected components

Justworks Payroll PlatformJustworks Platform

Update timeline

  1. investigating Jan 30, 2026, 01:09 AM UTC

    We are investigating the issue

  2. investigating Jan 30, 2026, 01:15 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 30, 2026, 01:47 AM UTC

    A fix has been implemented and we are monitoring results.

  4. resolved Jan 30, 2026, 02:36 AM UTC

    This incident has been resolved.