JumpCloud incident

Degraded User and Admin portal

Resolved after 15 minutes, affecting User Console - US Region and Admin Console - EU Region and 1 more, on October 30, 2026.

monitoring Oct 30, 2026, 06:07 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 30, 2026, 06:02 AM UTC
Resolved
Oct 30, 2026, 06:17 AM UTC
Duration
15m
Detected by Pingoru
Oct 30, 2026, 06:02 AM UTC

Affected components

User Console - US RegionAdmin Console - EU RegionUser Console - EU RegionAdmin Console - US RegionAdmin Console - IN RegionUser Console - IN Region

Update timeline

  1. investigating Oct 30, 2026, 06:02 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 30, 2026, 06:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 30, 2026, 06:17 AM UTC

    This incident has been resolved.

Your product runs on more than JumpCloud

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →