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Jumio is up

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Official status page: https://monitor.jumio.com · Polled every 5 minutes · 44 components tracked

Real-time Jumio status, recent outages, and incident history — pulled directly from Jumio's official status page at https://monitor.jumio.com every 5 minutes. Pingoru tracks 44 Jumio services and has captured 5 incidents in the last 90 days (100.00% uptime). Get email, Slack, Discord, or webhook alerts the moment Jumio reports a new incident — free for 5 monitors, no credit card.

Recent outages & incidents

Past 7 days
  1. Delay in Processing Identity Verification Transactions
    Resolved 8h 26m
    Started Apr 23, 2026, 03:05 AM UTC · Resolved Apr 23, 2026, 11:31 AM UTC
    Identity Verification ProcessingIdentity Verification ProcessingIdentity Verification Processing
    2 updates · show timeline
    • identified · Apr 23, 2026, 03:05 AM UTC

      We are currently experiencing a delay in processing on all data centers for Identity Verification transactions. Transactions routed to manual review may have seen minor delays in receiving callback responses and in result retrieval. Please note that All services remain functional at this time, and we will update here when the service is fully restored. We apologize for any disruption this may have caused and appreciate your patience as our team worked to restore full service

    • resolved · Apr 23, 2026, 11:31 AM UTC

      We experienced a delay affecting some identity verification transactions between 02:58UTC to 11:19 UTC. During the impacted window, transactions routed to manual review may have seen minor delays in receiving callback responses and in result retrieval. All backlogged transactions have been processed. All incoming transactions continue to be processed at normal rates. We apologize for any inconvenience this may have caused. If you have further questions, please contact Jumio Support at https://support.jumio.com or [email protected].

    Latest: We experienced a delay affecting some identity verification transactions between 02:58UTC to 11:19 UTC. During the impacted window, transactions routed to manual review may have se…

See the full Jumio outage history

4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 30 days · 3 incidents
  • Delay in Processing Identity Verification Transactions Resolved
    Started Apr 23, 2026, 03:05 AM UTC · Resolved Apr 23, 2026, 11:31 AM UTC · 8h 26m
  • Delay in Transactions Retrieval - US DC Resolved
    Started Apr 06, 2026, 05:30 PM UTC · Resolved Apr 06, 2026, 06:47 PM UTC · 1h 16m
  • Delay in Transactions Retrieval - US DC Resolved
    Started Apr 01, 2026, 05:51 PM UTC · Resolved Apr 01, 2026, 07:14 PM UTC · 1h 23m

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Track Jumio uptime & incident history

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Frequently asked questions

What is Jumio's uptime?
Over the last 90 days, Jumio reported 100.00% uptime on its official status page. That figure is calculated from the public incident timeline at https://monitor.jumio.com — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Jumio's uptime history rolling forward in real time.
Has Jumio had outages in 2026?
Yes — Jumio has had 5 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.
When was the last Jumio outage?
The most recent Jumio incident was "Delay in Processing Identity Verification Transactions", which started on April 23, 2026 and was resolved on April 23, 2026. Pingoru captured this directly from https://monitor.jumio.com. See the full incident card above for affected components and the update timeline.
How often does Jumio have outages?
Based on the last 90 days, Jumio averages 1.7 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.
Where is Jumio's status page?
Jumio's official status page is https://monitor.jumio.com. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.
Is Jumio down right now?
Jumio is up. Pingoru checks the official status page every 5 minutes and flips this headline the moment Jumio reports a change. Current status is based on 44 tracked services.
How does Pingoru know if Jumio is down?
We read https://monitor.jumio.com directly, using Jumio's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.
Where can I get notified when Jumio has an outage?
Create a free Pingoru account and add Jumio as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.
Jumio's status page says the service is up, but I'm having issues — what's wrong?
Three common reasons: • A real Jumio incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Jumio issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.
Where does Pingoru get the official Jumio status?
We use Jumio's own status page at https://monitor.jumio.com. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.
What does "Up" mean?
All tracked Jumio components are reporting operational. No incidents are currently affecting service.

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