Is Joy Loyalty down?
Last checked 7m agoNo incidents right now.
Joy Loyalty is operational right now. Last checked 7m ago, with no incidents reported in the last 90 days.
Real-time Joy Loyalty status, recent outages, and incident history: pulled directly from Joy Loyalty's official status page at joyloyalty.statuspage.io every 5 minutes. Pingoru tracks 4 Joy Loyalty services and has captured 0 incidents in the last 90 days (100.00% uptime). Get email, Slack, Discord, or webhook alerts the moment Joy Loyalty reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
No incidents reported for Joy Loyalty in the last 90 days.
Quiet provider, but we'll still email you the instant something changes.
Incident record
Since October 2026 · Statuspage by Atlassian · 4 components checked every 5 minutesThe longest incident in the last year, There has been report about POS extension sometimes does not load customer balance. We are actively investing it. on April 3, 2026, ran for 12 days.
Most affected components, last 12 months
- Joy Management Portal5
- Joy Shopify Extensions3
- Joy REST API1
- Joy Storefront1
Latest incidents
- Loyalty features not loading on new customer account page
We're aware of an issue where Joy loyalty features (Loyalty Hub, rewards, VIP tier benefits, and B2B account details) may not load on the new customer account…
- There has been report about POS extension sometimes does not load customer balance. We are actively investing it.
We are currently investigating this issue.
- Joy App - Server Error
Some merchants reported a server error when opening the Joy Management Portal (admin). Joy Storefront, REST API, and Shopify Extensions were not affected and…