Resolved on March 31, 2026, affecting Joy Management Portal.
Some merchants reported a server error when opening the Joy Management Portal (admin). Joy Storefront, REST API, and Shopify Extensions were not affected and continued to operate normally. The issue was identified and resolved within approximately 10 minutes.
Affected components
Joy Management Portal
Update timeline
- resolved Mar 31, 2026, 10:20 AM UTC
Some merchants reported a server error when opening the Joy Management Portal (admin). Joy Storefront, REST API, and Shopify Extensions were not affected and continued to operate normally. The issue was identified and resolved within approximately 10 minutes.
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