Jobber incident

Performance Issues with our New QuickBooks Sync Activity page

Major Resolved View vendor source →

Jobber experienced a major incident on October 28, 2025 affecting QuickBooks Online Integration, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 02:04 PM UTC
Resolved
Oct 28, 2025, 03:01 PM UTC
Duration
56m
Detected by Pingoru
Oct 28, 2025, 02:04 PM UTC

Affected components

QuickBooks Online Integration

Update timeline

  1. investigating Oct 28, 2025, 02:04 PM UTC

    We are investigating an issue with our New QuickBooks sync activity page. This may affect some users with accessing the QuickBooks sync activity page. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

  2. resolved Oct 28, 2025, 03:01 PM UTC

    We have fully investigated, and are no longer experiencing performance issues with our new QuickBooks sync activity page. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. Thank you for your patience as we resolved this issue!