Jobber incident

Degraded performance when making edits through Jobber Online and the Jobber App

Jobber experienced a minor incident on October 10, 2025 affecting Web Application (Jobber Online) and API & Mobile Application (Jobber App), lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started: Oct 10, 2025, 06:10 PM UTC
Resolved: Oct 10, 2025, 07:35 PM UTC
Duration: 1h 25m
Detected by Pingoru: Oct 10, 2025, 06:10 PM UTC

Affected components

Web Application (Jobber Online)API & Mobile Application (Jobber App)

Update timeline

investigating Oct 10, 2025, 06:10 PM UTC

We are currently investigating an issue with degraded performance when making edits in Jobber Online and the Jobber App. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
resolved Oct 10, 2025, 07:35 PM UTC

We have fully investigated, and are no longer experiencing performance issues with making edits in Jobber. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with making edits in Jobber, please reach out to [email protected]. Thank you for your patience as we resolved this issue!