Jobber experienced a minor incident on November 27, 2025 affecting Web Application (Jobber Online), lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 27, 2025, 06:33 PM UTC
We are currently investigating an issue with Receptionist powered by Jobber AI not functioning at this time. We recommend that users temporarily stop forwarding calls to Receptionist. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
- resolved Nov 27, 2025, 07:00 PM UTC
Resolved - We have fully investigated, and are no longer experiencing performance issues with Receptionist powered by Jobber AI. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues, please reach out to [email protected]. Thank you for your patience as we resolved this issue!