Jobber incident
Requests with images attached cannot be saved in Jobber Mobile App
Resolved after 56 minutes, affecting API & Mobile Application (Jobber App), on October 27, 2025.
Requests created with image attachments in Jobber Mobile App will no longer cause a Network Unavailable error.
Affected components
Update timeline
- investigating Oct 27, 2025, 05:54 PM UTC
We are investigating an issue with saving Requests in Jobber Mobile App. This may affect Android and iOS users who create Requests and upload images to them. In the meantime, we recommend that you use Jobber Online (getjobber.com) in a mobile browser to create Requests which have images included. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
- investigating Oct 27, 2025, 05:58 PM UTC
We are continuing to investigate this issue.
- investigating Oct 27, 2025, 06:01 PM UTC
We are continuing to investigate this issue.
- resolved Oct 27, 2025, 06:51 PM UTC
Requests created with image attachments in Jobber Mobile App will no longer cause a Network Unavailable error.
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