Jobber incident

Performance Issues When Editing Work Request Forms

Jobber experienced a notice incident on December 2, 2025 affecting Web Application (Jobber Online), lasting 8m. The incident has been resolved; the full update timeline is below.

Started: Dec 02, 2025, 04:29 PM UTC
Resolved: Dec 02, 2025, 04:38 PM UTC
Duration: 8m
Detected by Pingoru: Dec 02, 2025, 04:29 PM UTC

Affected components

Web Application (Jobber Online)

Update timeline

investigating Dec 02, 2025, 04:29 PM UTC

We are currently investigating an issue that is affecting some customers when editing the work request form. This may cause unexpected behaviour when saving or updating form fields. Our team is working to identify the cause and restore normal performance as quickly as possible. We will share another update as soon as we have new details. We know how important it is for Jobber to run smoothly for your business, and we appreciate your patience while we work to resolve this.
resolved Dec 02, 2025, 04:38 PM UTC

We have resolved the issue affecting work request forms, and service is now operating as expected. Our team is reviewing the incident to help prevent similar disruptions in the future. If you continue to experience any issues with work request forms, please reach out to us at [email protected] so we can assist. Thank you for your patience while we worked to restore normal performance.