Jitterbit had 15 outages in the last 2 years totaling 80h 37m of downtime — averaging 0.6 incidents per month.
There were 15 Jitterbit outages since August 13, 2025 totaling 80h 37m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating an issue with Cloud Agent degradation causing sporadic API timeout errors.
Service has recovered. We will continue to monitor.
We are currently experiencing an issue with some scheduled operations not being started in the EMEA Sandbox Cloud Agents
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue affecting the Wevo iPaaS platform in the LATAM region. Updates will be provided here as they become available.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating missing API logs in the API manager
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Please be advised that we are currently investigating a technical issue affecting the Harmony SAML login service. Some users may experience "Access Denied" errors or find themselves locked out of the system. Action Required: If you require immediate access and are unable to log in, please reach out to our Support Team ([email protected]). They are standing by to assist with an interim workaround until the primary login service is restored. We apologize for this interruption and are working to resolve the matter as a high priority.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently experiencing degraded performance on our NA eiCloud API portal. Please check back for updates.
A fix has been implemented, and we are monitoring the results.
This incident has been resolved.
We are currently experiencing degraded performance on our NA UI/API. Please check back for updates.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing degraded performance on our NA API Gateway platforms. Please check back for updates.
We are continuing to investigate this issue.
We are continuing to investigate this issue. An update will be shared soon.
This incident has been resolved.
We are currently investigating an issue with JitterbitMQ intermittent response.
The issue has been identified and is caused by an issue with our third-party cloud provider. Service remains intermittent as the broader issue is recovering.
The issue with the third-party provider appears to be resolved, and we are currently monitoring the situation.
This incident is resolved
We are currently experiencing an incident caused by an outage from our third-party cloud provider, which is impacting some services within the Wevo iPaaS Platform. All integrations are running normally at runtime without any execution impact. However, you may experience slowness or temporary failures when switching integrations (Flows) to the ON state. Our team is closely monitoring the situation, and we will share updates as soon as more information becomes available.
If you are a customer using the Wevo iPaaS On-Premise Agent or site-to-site VPN, you may experience network-related issues that could affect integrations (Flows) running against your private network. Our team is actively monitoring the situation and will provide updates as soon as we have more information.
We have also identified performance degradation affecting navigation within the Wevo iPaaS Portal, as well as some impact on integration (Flow) execution at runtime. Our team is actively investigating the issue and monitoring system performance closely. Updates will be provided as soon as more information becomes available.
At this point, all Wevo iPaaS On-Premise Agents are connected and operating normally, as well as all integrations (Flows) running at runtime. We would like to emphasize that this issue was caused by an outage from our third-party cloud provider. Please check the AWS Status page for the latest updates: https://health.aws.amazon.com/health/status
We are continuing to monitor the incident closely to identify any potential issues. We would like to reinforce that all integrations (Flows) are running normally at runtime, and all On-Premise Agents remain connected and fully operational.
The issue with our third-party cloud provider appears to be resolved, and we are currently monitoring the situation.
This incident has been resolved.
Due to external factors, the Wevo iPaaS Platform is currently experiencing accessibility issues when accessed through the third-party internet provider VIVO. Access via other internet providers remains fully operational. We would like to emphasize that there are no issues with the Wevo iPaaS Platform itself. All integrations continue to run as expected, except for webhook requests originating from connections using the VIVO network.
We believe the Wevo iPaaS Platform is now accessible through the third-party internet provider VIVO. Our team continues to actively monitor the situation.
This incident has been resolved.
We are currently investigating an issue affecting the performance of Flow Execution log processing on the Wevo iPaaS Platform. As a result, it may appear that flows are not running as expected, even though they are being executed. We appreciate your patience while we work to resolve this issue.
The root cause of the issue has been identified, and our team is actively working on implementing a solution.
A fix has been implemented, and we are currently monitoring the results. Due to the earlier slowness in Flow Execution log processing, a backlog of logs has accumulated. All pending messages are expected to be fully processed over the next few hours. Our team will continue to monitor the platform closely until the backlog is cleared and normal processing times are fully restored.
This incident has been resolved. The backlog of Flow Execution logs has been fully processed, and the system has returned to normal processing times.