Jitterbit incident

Cloud Agent degradation causing API timeout

Minor Resolved View vendor source →

Jitterbit experienced a minor incident on July 21, 2026 affecting Cloud Platform and Cloud API Gateway, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2026, 06:49 PM UTC
Resolved
Jul 21, 2026, 07:08 PM UTC
Duration
19m
Detected by Pingoru
Jul 21, 2026, 06:49 PM UTC

Affected components

Cloud PlatformCloud API Gateway

Update timeline

  1. investigating Jul 21, 2026, 06:49 PM UTC

    We are currently investigating an issue with Cloud Agent degradation causing sporadic API timeout errors.

  2. resolved Jul 21, 2026, 07:08 PM UTC

    Service has recovered. We will continue to monitor.