Jitterbit incident

Harmony iPaaS: JitterbitMQ slowness in NA (North America)

Minor Resolved View vendor source →

Jitterbit experienced a minor incident on October 20, 2025 affecting Cloud Platform, lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 06:32 PM UTC
Resolved
Oct 20, 2025, 10:06 PM UTC
Duration
3h 33m
Detected by Pingoru
Oct 20, 2025, 06:32 PM UTC

Affected components

Cloud Platform

Update timeline

  1. investigating Oct 20, 2025, 06:32 PM UTC

    We are currently investigating an issue with JitterbitMQ intermittent response.

  2. identified Oct 20, 2025, 07:03 PM UTC

    The issue has been identified and is caused by an issue with our third-party cloud provider. Service remains intermittent as the broader issue is recovering.

  3. monitoring Oct 20, 2025, 09:35 PM UTC

    The issue with the third-party provider appears to be resolved, and we are currently monitoring the situation.

  4. resolved Oct 20, 2025, 10:06 PM UTC

    This incident is resolved