Jitterbit incident
LATAM: Wevo iPaaS is facing slowness during execution logs processing
Jitterbit experienced a minor incident on August 13, 2025 affecting Runtime Flow Logs, lasting 1h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 13, 2025, 12:10 PM UTC
We are currently investigating an issue affecting the performance of Flow Execution log processing on the Wevo iPaaS Platform. As a result, it may appear that flows are not running as expected, even though they are being executed. We appreciate your patience while we work to resolve this issue.
- identified Aug 13, 2025, 12:17 PM UTC
The root cause of the issue has been identified, and our team is actively working on implementing a solution.
- monitoring Aug 13, 2025, 12:54 PM UTC
A fix has been implemented, and we are currently monitoring the results. Due to the earlier slowness in Flow Execution log processing, a backlog of logs has accumulated. All pending messages are expected to be fully processed over the next few hours. Our team will continue to monitor the platform closely until the backlog is cleared and normal processing times are fully restored.
- resolved Aug 13, 2025, 01:29 PM UTC
This incident has been resolved. The backlog of Flow Execution logs has been fully processed, and the system has returned to normal processing times.