Resolved after 1 day 4 hours, affecting Harmony Portal and Harmony Portal and 1 more, on February 26, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Update timeline
- investigating Feb 26, 2026, 05:17 PM UTC
Please be advised that we are currently investigating a technical issue affecting the Harmony SAML login service. Some users may experience "Access Denied" errors or find themselves locked out of the system. Action Required: If you require immediate access and are unable to log in, please reach out to our Support Team ([email protected]). They are standing by to assist with an interim workaround until the primary login service is restored. We apologize for this interruption and are working to resolve the matter as a high priority.
- identified Feb 26, 2026, 10:42 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 27, 2026, 10:08 PM UTC
This incident has been resolved.
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