Jitterbit incident

eiCloud API Gateway (NA Region): Degraded Performance

Minor Vendor's status page →

Resolved after 3 hours 53 minutes, affecting Portal and Connectors, on November 12, 2025.

investigating Nov 12, 2025, 10:35 PM UTC

We are continuing to investigate this issue. An update will be shared soon.

Started
Nov 12, 2025, 08:56 PM UTC
Resolved
Nov 13, 2025, 12:50 AM UTC
Duration
3h 53m
Detected by Pingoru
Nov 12, 2025, 08:56 PM UTC

Affected components

PortalConnectors

Update timeline

  1. investigating Nov 12, 2025, 08:56 PM UTC

    We are currently experiencing degraded performance on our NA API Gateway platforms. Please check back for updates.

  2. investigating Nov 12, 2025, 09:02 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 12, 2025, 10:35 PM UTC

    We are continuing to investigate this issue. An update will be shared soon.

  4. resolved Nov 13, 2025, 12:50 AM UTC

    This incident has been resolved.

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