Jitterbit incident

eiCloud API Gateway (NA Region): Degraded Performance

Minor Resolved View vendor source →

Jitterbit experienced a minor incident on November 12, 2025 affecting Portal and Connectors, lasting 3h 53m. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2025, 08:56 PM UTC
Resolved
Nov 13, 2025, 12:50 AM UTC
Duration
3h 53m
Detected by Pingoru
Nov 12, 2025, 08:56 PM UTC

Affected components

PortalConnectors

Update timeline

  1. investigating Nov 12, 2025, 08:56 PM UTC

    We are currently experiencing degraded performance on our NA API Gateway platforms. Please check back for updates.

  2. investigating Nov 12, 2025, 09:02 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 12, 2025, 10:35 PM UTC

    We are continuing to investigate this issue. An update will be shared soon.

  4. resolved Nov 13, 2025, 12:50 AM UTC

    This incident has been resolved.