Jitterbit incident

Missing API Logs

Minor Resolved View vendor source →

Jitterbit experienced a minor incident on April 9, 2026 affecting API Manager and API Manager and 1 more component, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 02:35 PM UTC
Resolved
Apr 09, 2026, 04:05 PM UTC
Duration
1h 30m
Detected by Pingoru
Apr 09, 2026, 02:35 PM UTC

Affected components

API ManagerAPI ManagerAPI Manager

Update timeline

  1. investigating Apr 09, 2026, 02:35 PM UTC

    We are currently investigating missing API logs in the API manager

  2. identified Apr 09, 2026, 02:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 09, 2026, 03:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 09, 2026, 04:05 PM UTC

    This incident has been resolved.